The power of personal contact – excellent customer acquisition and service
Power of personal contact And everyone wants to feel important and appreciated. Each of us as a customer (and not […]
Database Marketing
Database Marketing
Creating a Customer Satisfaction Strategy
Developing a solid customer satisfaction strategy for any business is important and essential. The goal of a customer satisfaction strategy
Database Marketing
What do customers think about you and your company?
Customers think about you and the best business decisions are based on solid data, not guesswork or estimates. When making
Database Marketing
16 Most Common Mistakes Made When Surveying Customer Satisfaction
16 most common mistakes. When surveying customer satisfaction, companies make numerous mistakes. As a result, there is no improvement in
Database Marketing
Business Intelligence – strategic importance in company development
Strategic importance in company. According to GPT, Business Intelligence (BI) is the process of collecting, analyzing, interpreting, and presenting business
Database Marketing
30 Mistakes in Customer Database Management
In customer database management as we know, employees and customers are the most important for every company. Well-thought-out customer base
Database Marketing
Top Reasons Why Companies Don’t Survey Customer Satisfaction
Don’t survey customer satisfaction. Some companies may not see the direct link between customer satisfaction and business performance. This is
Database Marketing
What is customer retention? Why is CRR so important?
What is customer retention? Customer retention is an indicator of a company’s ability to retain acquired customers. Retention is measured
Database Marketing
Global Marketing Research and Analysis Services Report
The report contains information on the growing focus on customer satisfaction research, using systems, digitalization and artificial intelligence AI. The
Database Marketing
Marketing Automation – What is it and how does it work?
How does it work? Nowadays, automation of activities allows for more effective implementation of marketing and sales activities, not only