While I’m impressed with Cloudways, I also realize that this managed cloud hosting provider may not be for everyone.
Maybe Cloudways has more features than you need and you just need a simple web host like Site Ground. Or you want one take email marketing service of the other recommended hosts . Or maybe you want more beginner-friendly tools like a website builder or a more powerful one-click installer.
Whatever your reason for canceling your account, this article will walk you through the steps to cancel your account and get a refund.
How to cancel your Cloud ways account and get a refund
First, it’s important to note that Cloud ways does not offer a money-back guarantee. Instead, Cloud ways offers a three-day free trial, and you only pay for the resources you use, which I think is pretty reasonable.
You don’t need to provide a credit card for the free trial, so there’s no risk of being charged accidentally, but if you want to upgrade during or after the trial, your account will be charged accordingly.
I needed to upgrade to install a CDN (content delivery network), so I had to cut my trial short. However, I quickly decided to cancel my account and request a refund. If I didn’t need a refund, the process would have been simple and straightforward, but since I needed to request a refund, it became a little more complicated.
Alternatives to Cloud ways
While I’m happy with Cloud ways, I realize that this provider isn’t necessarily for everyone. If you want something more how to create a digital ocean account beginner-friendly, try Bluehost . Also, if you need a host with more exclusive advanced features for WordPress or Woo Commerce, check out our Liquid Web review.
It’s that simple, and you don’t need to contact customer service to complete it. The whole process takes less than 30 seconds.
Get a refund
The refund process is a bit complicated. The site doesn’t have a standard refund policy, so it’s really up to you to contact the customer service.
I sent a message via live chat to vietnam data request a refund. Since my account was charged from CDN, the live chat agent asked me if I had removed CDN from my account. I hadn’t, so the agent kindly offered to remove it for me.